See below emails sent back and forth to Panoramic Villas. Main thing to take into account is that the balance due date has been put back to June 25th
From: petermccluskey@gmail.com <petermccluskey@gmail.com>
Sent: 16 May 2021 11:29
To: Panoramic Villas <andy@panoramicvillas.com>
Subject: RE: Enquiry – #174400: SP002
Good morning Andy,
Regarding the last point in your email: “You may wish to assess the travel situation closer to your balance due date on the 29th of May 2021” :
To be honest, it’s looking very likely that we’ll need to wait longer in order to make a decision (that’s if we have a decision to make because it still might be taken out of our hands) because the airline have advised the next update will be on 1st June and every three weeks thereafter – click here
Therefore given the fact that it’s highly likely Spain will still be in amber at the end of the month, can we kindly ask if we can extend the balance date till the end of June? Whilst UK guidelines say travel will return on 17th May, there might be stricter rules in Scotland so at this moment in time there is no guarantee our flights will go ahead.
We will not be in a position to make any decision about our holiday until we have certain guarantees and at this moment in time, we don’t have them and I don’t think we’ll have them by the end of the month either.
Regards,
Peter McCluskey
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From: Panoramic Villas andy@panoramicvillas.com
Sent: 17 May 2021 13:18
To: petermccluskey@gmail.com
Subject: RE: Enquiry – #174400: SP002
Hello Peter,
Thank you for your message. I am pleased to say that I have spoken with the villa owner and they have kindly agreed to delay your balance due date to the 25th of June 2021.
This will then only be just over a week (he should’ve said month, not week) before your travel date so the owners can’t really do any more than that. I hope this helps. Please let me know if you wish to move to this date.
Kind regards,
Andy Lea
andy@panoramicvillas.com | 0044 (0)161 2077 007
www.panoramicvillas.com
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From: petermccluskey@gmail.com petermccluskey@gmail.com
Sent: 17 May 2021 16:03
To: ‘Panoramic Villas’ andy@panoramicvillas.com
Subject: RE: Enquiry – #174400: SP002
Hi Andy,
Thanks for getting back to me and please thank the owners for their assistance in this.
Two things need to happen before we can travel:
1) Spain needs to go to green
2) We need assurance that we will be able to get on the plane to come back home
Scottish Govt guidelines suggest we will need to take a Covid test when we get back home, Jet2 are suggesting we need to take a test in Spain (and prove negative) before being allowed to get back home.
In the latter scenario, we have no idea where we would go, how much it would cost to stay and when we would get back home and how it would affect our jobs. Unless we get assurances on all of these issues, it’s actually more stressful to go on holiday than to cancel it – I’m sure you can appreciate that.
With regards to the traffic light status, this is being reviewed every three weeks therefore we might be required to wait until three weeks before travelling to know where we stand. I appreciate the owners might feel that we’re trying to move the goalposts again but we’re not, we’re just reacting to the environment that we find ourselves in, you have no idea the amount of stress this is causing us right now but we can’t pay for something that we don’t know we’re going to get. If the owners feel that three weeks is too close to call, then we’ll just have to make a decision on 25th June based on the information we have at that time I know we have to draw a line on this at some point.
Has there been any interest in this villa from others? If there was then I think many in the group would consider allowing someone else to rent the villa so that the owners aren’t out of pocket and neither are we. This is something we as a group need to explore as an option. If you do have any enquiries about this villa, please let me know asap.
Thanks,
Peter McCluskey
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From: Panoramic Villas andy@panoramicvillas.com
Sent: 17 May 2021 16:49
To: petermccluskey@gmail.com
Subject: RE: Enquiry – #174400: SP002
Hello Peter,
Thank you for your message. I have passed this and your thanks on to the villa owner.
I have now extended your balance due date to the 25th of June 2021. This will hopefully give everyone enough notice of the travel position at that time.
If I can be of any further assistance please let me know.
Kind regards,
Andy Lea
andy@panoramicvillas.com | 0044 (0)161 2077 007
www.panoramicvillas.com
7 Replies to “Update from Panoramic Villas – 17th May 2021”