My email to Panoramic Villas
Hi,
I just want to see if you have any info regarding bookings made for this year in Spain.
We still very much want to go ahead with this but we’re starting to get the feeling it might not happen due to circumstances outwith our control. Hope i’m wrong though.
If our flights get cancelled, then we won’t be able to travel. Are we protected in terms of getting our deposit back or is this in the hands of the villa owner? We need to pay the balance by end of May – but what if there’s still uncertainty about flights – can we wait until nearer the time before paying the balance?
Any help appreciated.
Thanks, Peter.
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Reply from Panoramic Villas
Hello Mr McCluskey,
I hope you and your family are well.
These are of course very difficult and uncertain times and we fully appreciate the questions this raises for travel in the future.
As we know the situation regarding Covid 19 can change so it is incredibly difficult in January to predict what we will be facing in July 2021. With the vaccine and other measures surrounding testing, travel may well be very possible. Of course we may also face a situation where travel is still prohibited.
We are really having to wait until we are presented with more details of what restrictions will or will not be in place for July 2021. Until this time we are unable to make any offers covering booking alterations. At this precise moment there are no official directives covering travel for July 2021 and until these are made available the property rental and its services do remain fully available for the booked period. Like yourselves we hope travel will be possible but will of course be here to help if travel is banned due to Covid 19 rulings.
We would of course delay the balance due date as the time draws closer in order to provide further time to better assess the situation.
If I can be of any assistance please let me know.
Kind regards,
Andy Lea